Dear stamp collector, welcome on Philaxia!

Terms and conditions

1) Owner of this website
The owner of this website is:
Matira di Giorgio Francesco
Via Zuavo 36
70032 Bitonto (BA)
ITALY
Tel: +39 338 8337141
Fax: +39 080 2142446
VAT ID: IT07273580725



2) Purposes of the website
The purpose of this website is to sell stamps, stamp lots to worldwide collectors, in compliance of italian laws.



3) General conditions
The sales are regulated by the following terms and conditions. Please make sure that you read through everything on this page before your purchase with philaxia.com as your use of this website is subject to them.



4) Order acceptance
The placing of an order on this website shall amount to an acceptance of the following conditions.



5) Conclusion of contract
In order for you to order our lots, ALL forms must be filled out completely and must contain all data concerning requested lots and customer identification. Matira di Giorgio Francesco will send, via email or by phone, a confirmation of order reception



6) Product availability
All orders are subject to product availability. Matira di Giorgio Francesco will promptly inform the customers about the unavailability of some or all requested lots.



7) Satisfied or refund guarantee
After the day of delivery, you have 30 days to send back the product and request a full refund. The customer will send an email or registered envelope with the list of lots to be refund. The customer will have to ship, at his expenses, the products to the offices of Matira di Giorgio Francesco. We will check the integrity of the products and, if they will be in the same conditions as they were sold, we will refund the cost of products (without shipping expenses).



8) Delivery
Matira di Giorgio Francesco will safely pack the products and will ship them with the best and safe international carriers.
We will not be liable for any damage to the products in transit.



9) Prices and payments
Prices indicated on the website are VAT included and are expressed in EURO. The prices can vary without previous notice. Some errors in the price indication may occurr: in this case Matira di Giorgio Francesco will inform immediately the customer about the correct prices. The prices of products and the shipping expenses should be paid in advance by the customer. Invoices will be sent by Matira di Giorgio Francesco along with shipping.



10) Guarantees and responsibility
Matira di Giorgio Francesco guarantees the customers will receive the same products as shown and described in the website. We pay attention in taking pictures but, due to technical limitations of photos, they could be different from delivered product. Descriptions are written in good faith and at the best of our knowledge. In case of problems, the customer can benefit the satisfied or refund guarantee.



11) Disputes and applicable law
Any dispute between Matira di Giorgio Francesco and a customer regarding the interpretation and performance of these general conditions of sale shall be submitted, failing friendly settlement between the parties, to arbitration in Italian Court in accordance with Italian laws.