Dear stamp collector, welcome on Philaxia!

Money Back Guarantee

PHILAXIA wants you to be completely satisfied with your purchase. If you are not satisfied with your purchase, for any reason, PHILAXIA will offer a refund or exchange (if stock is available) on any stamp lot purchased on this website, within 30 days of delivery. You must return the lots to us - please try to return items in or with their original packaging with their labels intact.

Some important information to know regarding your return:

  • Returned lots must be in its original condition. We do not accept for return any damaged lot.
  • Shipping and handling fees are non-refundable.
  • Customers are responsible for packaging and shipping returned lots to Philaxia. We recommend you insure your package with a reputable carrier in the event of loss or damage. Any damage caused during return shipping is the responsibility of the customer.
  • Upon receipt and inspection of the returned merchandise, Philaxia will refund your purchase price.